Refund policy
WolfBright Dental Powder — Returns & Refunds
We want you and your dog to be happy with WolfBright. If you're not satisfied, here's how returns and refunds work.
Our Guarantee We offer a 30-day money-back guarantee on your first order. If WolfBright isn't working for your dog, contact us at wolfbrightsupport@gmail.com within 30 days of your delivery date and we'll arrange a refund or replacement.
How to Request a Refund or Return
- Email wolfbrightsupport@gmail.com with your order number and the reason for your return.
- We'll respond within 1–2 business days with instructions.
- Once approved, refunds are issued to your original payment method within 5–10 business days.
Damaged, Faulty, or Incorrect Items If your order arrives damaged, faulty, or incorrect, email us a photo of the item and your order number at wolfbrightsupport@gmail.com within 7 days of delivery, and we'll send a replacement or refund at no extra cost — no return shipping required.
Subscription Orders
- You can cancel, pause, or skip your subscription at any time before your next billing date — no phone calls, no retention hoops. Just email wolfbrightsupport@gmail.com and we'll process it within 1–2 business days, effective before your next scheduled charge.
- Refunds on subscription orders follow the same guarantee terms above and apply per shipment, not to your full subscription history.
- We do not charge cancellation or exit fees.
What's Not Covered
- Products damaged through misuse or incorrect storage
- Requests made after the 30-day guarantee window has closed (case-by-case exceptions considered — just ask)
Contact Questions about your return? Email wolfbrightsupport@gmail.com — we reply within 1–2 business days.